This Privacy Policy explains how SmartPlanly, a brand operated by sole proprietor Oleksii Ryzhkov (“we”, “us” or “our”), handles information when you visit smartplanly.com, contact us or purchase a digital product.
Information we collect
Information you provide
We may receive your name, email address, billing details, the products you order and information you include in messages to us. Payment card details are processed by our payment and checkout providers and are not stored on this website.
Technical information
Our systems may process your IP address, browser and device type, operating system, referring page, requested pages, timestamps and security events. Cookies or similar technologies may be used to keep the website secure, remember preferences and understand site performance.
Correspondence
If you email us or request support, we may retain the message and related records so we can answer your request and maintain a history of the issue.
How we use information
- Provide access to purchased digital products and related support.
- Process, verify and maintain transaction records.
- Operate, secure, troubleshoot and improve the website.
- Respond to questions, disputes and legal requests.
- Send service messages and, where permitted, product or editorial updates.
- Prevent fraud, abuse and unauthorized access.
Service providers and disclosure
We may share only the information needed with providers that support hosting, security, analytics, communications, payment processing and digital delivery. These providers process information for the services they perform. We may also disclose information when required by law, to protect our rights or users, or in connection with a business reorganization.
We do not sell personal information. We may use aggregated or de-identified information that does not reasonably identify an individual.
International processing
Our providers may process information in countries other than your own. Where required, we use appropriate contractual or legal safeguards for those transfers.
Retention
We keep information only as long as reasonably needed for the purposes described above, including support, accounting, fraud prevention, dispute resolution and legal obligations. Retention periods vary by record type.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection or a copy of your personal information, and to withdraw consent where processing relies on consent. You may also opt out of non-essential marketing messages. We may need to verify your identity before completing a request.
Security
We use reasonable technical and organizational measures to protect information. No internet service can guarantee absolute security, but we monitor the service and work to prevent unauthorized access, misuse and alteration.
Children
The website and its products are not directed to children under 18. A minor should use the site only with the involvement of a parent or legal guardian.
Third-party links
The website may link to third-party services. Their handling of information is governed by their own policies, and this policy does not apply to information you provide directly to them.
Changes to this policy
We may update this policy as the service or legal requirements change. The current version and its update date will remain available on this page.
Contact
For privacy questions or requests, email support@smartplanly.com.