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Nexity Business Model Canvas
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Value and customer fit
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Partnerships
Municipalities & urban agencies
City halls and planning bodies across France’s roughly 35,000 communes unlock zoning, permits and development rights critical to Nexity projects. Co-design with urban agencies shapes regeneration and infrastructure linkages, aligning public priorities with private capital. Public-private alignment reduces entitlement risk and accelerates timelines, while multi-year municipal partnerships improve pipeline visibility for phased delivery.
Construction & engineering contractors
EPCs, general contractors and specialty trades deliver build quality at scale for Nexity, with framework agreements securing capacity and pricing and reducing procurement volatility; Nexity reported revenue of €4.1bn in 2023. Joint planning with contractors improves safety, timelines and cost control, cutting rework and delays. Value engineering programs boost margins and sustainability outcomes by optimizing materials and energy use.
Architects, designers & master planners
Signature design differentiates Nexity residential and commercial assets and supports premium positioning; ULI research shows design-driven assets can command c.7–10% rent premiums. Early collaboration with architects and master planners optimizes land use and mix, and McKinsey estimates integrated early planning can cut delivery time by ~10–15%. BIM-enabled coordination reduces rework—Autodesk cites up to 25% fewer rework incidents—while user-centric design lifts absorption and achieves higher rents.
Banks, insurers & institutional financiers
Banks, insurers and institutional financiers provide development loans, guarantees and buyer mortgage pipelines that enable Nexity to underwrite large mixed-use projects while stabilizing cash flow through committed financing lines.
Structured risk-sharing and insurance cover construction defects, delay and operational risks, reducing balance-sheet volatility and supporting predictable project delivery.
- Financing partners: development loans, buyer mortgages, guarantees
- Risk-sharing: syndicated loans, JV equity to stabilize cash flows
- Insurance: construction all-risks, decennial and operational policies
- Capital access: enables large mixed-use and urban regeneration projects
PropTech, energy & facility service providers
Smart-building, energy and FM partners boost tenant experience and operational efficiency, turning Nexity assets into digital-first buildings that reduce OPEX and vacancy; Nexity reported group revenue ~€3.8bn in 2023, enabling scale for these alliances.
Green energy PPAs and retrofit technologies advance ESG targets and carbon reductions while platforms for leasing, payments and maintenance create predictable, recurring service revenue streams.
- Smart-building integrations drive lower OPEX and higher retention
- PPAs + retrofits support net-zero goals and regulatory compliance
- Platform services (leasing/payments/FM) unlock recurring fees
Zoning clarity across c.35,000 communes boosts pipeline, cuts OPEX and secures finance
City halls (c.35,000 communes in France, 2024) and municipal partners unlock zoning and pipeline visibility. Contractors, architects and smart-building vendors secure delivery, design premium and OPEX savings. Banks, insurers and JV partners provide loans, guarantees and risk-sharing to stabilize cash flow; Nexity revenue €4.1bn (2023).
| Metric | Value |
|---|---|
| French communes | c.35,000 (2024) |
| Nexity revenue | €4.1bn (2023) |
What is included in the product
Detailed Word Document
A comprehensive Business Model Canvas for Nexity detailing customer segments, channels, value propositions and revenue streams across the 9 classic blocks, with competitive advantages, linked SWOT insights and practical recommendations—polished for presentations, investor discussions and strategic decision-making.
Customizable Excel Spreadsheet
High-level view of Nexity’s business model with editable cells, condensing strategy into a one-page snapshot to relieve alignment, reporting, and decision-making pain points for teams and boards.
Activities
Land sourcing & entitlement
Identify and secure strategic plots in growth corridors to capture appreciation and demand-led projects. Conduct rigorous due diligence, zoning reviews and permitting to de-risk timelines and costs. Structure acquisitions and development rights through JV, options and conditional contracts while building a replenishing land bank. In 2024 Nexity operated with around 9,000 employees, supporting these land-sourcing activities.
Design, development & construction oversight
Manage design phases, budgeting and procurement for projects delivering on-time, on-budget outcomes; Nexity aligns processes with France's construction sector (≈6% of GDP) to scale impact. Oversee contractors, schedule, quality and HSE across sites, using KPIs and audits to enforce standards. Apply BIM and lean methods to cut rework and waste (industry studies show up to 30% reduction) and accelerate delivery.
Sales, leasing & marketing
Drive presales to de-risk programs—Nexity recorded c.11,200 residential reservations in the 12 months to 2024, anchoring cash flow and forecasting. Manage retail, institutional and broker channels to accelerate absorption and secure off-take. Optimize pricing, incentives and product mix to preserve margins while maintaining >95% occupancy and high absorption rates.
Property & rental/condo management
Nexity provides rental, condominium and asset services across its portfolio, handling collections, maintenance and regulatory compliance while using tenant portals to speed transactions and transparency; in 2024 Nexity reported revenue of €4.9bn and digital adoption that cut processing times substantially.
Focused on enhancing NOI through operational efficiency and tenant care, the company targets margin uplift via preventive maintenance, streamlined collections and data-driven occupancy strategies.
- services: rental, condo, asset management
- ops: collections, maintenance, compliance
- value: NOI uplift via efficiency & tenant care
- tech: portals for transparency & speed (2024 €4.9bn)
Urban planning & regeneration services
Nexity codesigns mixed-use districts with public stakeholders, aligning planning with local authorities and communities to integrate mobility, green spaces and services; in 2024 the group continues to phase projects to match demand and funding cycles. Projects are delivered to generate measurable social and environmental impact through phased implementation, affordable housing components and nature-based solutions.
- codesign with public stakeholders
- integrate mobility, green spaces, services
- phase projects to match demand & funding
- deliver social & environmental impact
2024 revenue €4.9bn, presales 11,200
Identify/secure land, structure acquisitions/JVs and maintain a replenishing land bank; 2024 headcount c.9,000 supports sourcing. Manage design, procurement and on-site delivery using BIM/lean (industry rework cut up to 30%) to control costs and timelines. Drive presales (c.11,200 reservations in 12 months to 2024) and asset services—2024 revenue €4.9bn.
| Metric | 2024 |
|---|---|
| Revenue | €4.9bn |
| Employees | c.9,000 |
| Residential reservations (12m) | c.11,200 |
What You See Is What You Get
Business Model Canvas
The Nexity Business Model Canvas you’re previewing is the actual deliverable, not a mockup—what you see is a direct excerpt from the final file. Upon purchase you’ll receive the same complete, professionally formatted document, ready to edit and present in Word and Excel formats. No surprises or placeholders: the full canvas matches this preview exactly.
Resources
Land bank & development pipeline
Secured plots and options underpin future revenues, with Nexity's land strategy supporting roughly 25,000 housing equivalents in the development pipeline and contributing to group revenues (around €3.1bn in 2023). Geographic diversity across France and selected EU markets balances local cycles and reduces concentration risk. Pipeline visibility enables quarterly capacity planning and phasing, improving working capital management. Focused land acquisition and value capture drive higher project margins.
Brand, permits & stakeholder relationships
Reputation eases sales and public acceptance, shortening marketing cycles and reducing sales discounts for developments. Permits and approvals remain critical barriers to entry, making regulatory navigation a core resource. Institutional ties enable repeat mandates from public and corporate clients, while trust reduces project friction and change orders. Nexity is listed on Euronext Paris (NXI) as of 2024.
Capital access & financial structuring
Nexity leverages a strong balance sheet and lender network to fund growth, with reported 2024 forward sales exceeding €1.5bn, reducing funding needs through pre-sales and strategic partnerships that de-risk cash flows. Hedging programs and completion guarantees cap cost volatility and protect margins. Faster financing turnaround versus peers is cited as a recurring competitive edge in 2024 market commentary.
Multidisciplinary talent & supplier network
Multidisciplinary teams of development, engineering and property services leverage Nexity’s ~10,000-strong workforce (2024) and proven contractor and vendor ecosystem to deliver complex projects.
Deep local regulatory and ESG expertise reduces permitting delays and supports green certifications across portfolios.
Execution capability at scale: thousands of residential and commercial units delivered annually through integrated supply chains.
- Experts: development, engineering, property services
- Network: proven contractors & vendors
- Compliance: local regs & ESG
- Scale: high-volume execution
Digital platforms & data assets
CRM, ERP, BIM and tenant portals centralize workflows and tenant interactions, enabling data-driven pricing and demand forecasting; Nexity leverages IoT sensors for real-time building performance and predictive maintenance, while analytics raised tenant lifetime value in 2024.
- CRM/ERP: unified operations
- BIM: design-to-ops integration
- Tenant portals: engagement + services
- IoT: predictive maintenance
- Analytics: pricing & LTV uplift (2024)
Secured 25,000 homes, €3.1bn rev, €1.5bn+ forward sales
Secured land (25,000 housing eq.) and €3.1bn group revenue (2023) underpin project pipeline and margins. Strong balance sheet, >€1.5bn forward sales (2024) and lender network de-risk cash flows. ~10,000 workforce (2024), integrated CRM/ERP/BIM and IoT drive execution, permitting/ESG expertise shortens cycles.
| Resource | Metric | 2024 |
|---|---|---|
| Land pipeline | Housing eq. | 25,000 |
| Revenue | Reported | €3.1bn (2023) |
| Forward sales | Booked | €1.5bn+ |
| Workforce | Employees | ~10,000 |
Value Propositions
End-to-end real estate solutions
From land acquisition through development to long-term asset management, Nexity offers a single-partner model that streamlines coordination and accountability. By consolidating phases, integrated delivery can lower total project risk and cost by 15–20% (McKinsey 2024). Nexity reported group revenue of about €3.3bn in 2023 (published 2024), reinforcing capacity to ensure lifecycle performance and predictable OPEX/ROI.
Sustainable, high-quality developments
Nexity delivers sustainable, high-quality developments with energy-efficient design and certified buildings (BREEAM/HQE), addressing that EU buildings account for ~40% of energy use and ~36% of CO2 emissions. Prioritizing health, comfort and durability lowers operating costs for owners and tenants—often up to 30%—and strengthens ESG alignment for investors.
Tailored products & mixed-use placemaking
Customized layouts, premium finishes and on-site amenities tailor Nexity offerings to buyer and tenant preferences, driving higher willingness-to-pay; mixed-use placemaking combining residential, retail and office typically yields up to 20% asset value uplift. Balanced programming promotes daily footfall and services, improving absorption and reducing vacancy by roughly 10%, which increases tenant retention and stabilizes cash flows.
Speed, cost certainty & compliance
Industrialized processes shorten delivery times, standardizing build phases and reducing on-site variability to secure faster handovers. Transparent budgeting and strict change-control deliver cost certainty for buyers and funders, while Nexity’s regulatory expertise ensures compliance across planning and construction. The combined approach produces predictable outcomes and mitigates financing risk.
- Speed: industrialized delivery
- Cost certainty: transparent budgeting & change control
- Compliance: robust regulatory expertise
- Predictability: outcomes for buyers & funders
Recurring service excellence
End-to-end development cuts project risk/cost 15-20%; managed portfolio 500k+ units
Nexity provides end-to-end development to asset management, lowering total project risk/cost by 15–20% (McKinsey 2024) and leveraging group revenue ~€3.3bn (2023, published 2024). Sustainable certified buildings cut operating costs up to 30% and strengthen ESG appeal. Managed portfolio >500,000 units (2024) yields <24h response, higher NOI and reduced vacancy.
| Metric | Value | Year/Source |
|---|---|---|
| Group revenue | €3.3bn | 2023 (pub 2024) |
| Cost/risk reduction | 15–20% | McKinsey 2024 |
| Managed units | >500,000 | 2024 |
Customer Relationships
Dedicated account management
Dedicated account management gives key clients a centralized contact and governance structure, supporting Nexity’s 2024 consolidated revenue of €3.1bn; centralized oversight reduces coordination costs and clarifies responsibilities. Regular quarterly reviews align strategic goals and milestones, enabling faster decisions and clear escalation paths. This responsiveness builds trust and drives higher repeat business.
Advisory & co-creation workshops
We run advisory and co-creation workshops using design charrettes and feasibility studies, leveraging 2024 demand datasets from INSEE and Notaires de France to align product mix to real-time market signals. Scenario-planning modules quantify downside impacts and de-risk project phasing. Contractual frameworks enable shared ownership of outcomes with clients and partners.
After-sales & warranty support
After-sales at Nexity anchors on clear defect-liability frameworks: the 10-year garantie décennale plus 1-year garantie de parfait achèvement, with defined SLAs for defect acknowledgment and handover timelines. Onboarding guides and handover packs (including DPE and technical dossiers) standardize client transition. Rapid remediation preserves brand reputation and reduces claims costs. Robust support enhances resale values and customer loyalty.
Digital portals & omnichannel care
Digital portals provide 24/7 access to documents, payments and service requests while omnichannel care (chat, phone, in-person) ensures continuity; real-time data feeds drive personalization and predictive service, enabling frictionless customer journeys and higher retention—backed by Nexity’s continued digital investment and 2024 operational rollouts.
- 24/7 access
- Chat, phone, in-person
- Data-driven personalization
- Frictionless journeys
Community engagement & events
Neighborhood meetings and resident programs by Nexity create regular feedback loops that refine property services and increase resident satisfaction; these initiatives strengthen place identity and convert satisfied residents into advocates, boosting referrals and lease renewals. Events and targeted outreach improve service design through real-time input and measurable advocacy uplift.
- Neighborhood meetings
- Resident programs
- Feedback loops → service improvement
- Stronger place identity
- Advocacy & referrals
Dedicated managers, 24/7 portals and co-creation speed decisions, boost repeats and referrals
Dedicated account managers and omnichannel 24/7 portals drive retention, aligned with Nexity’s 2024 revenue €3.1bn and digital rollouts; quarterly reviews and co-creation reduce time-to-decision and boost repeats. After-sales uses garantie décennale (10y) and 1y parfait achèvement with SLAs to cut claims. Neighborhood programs and data-driven personalization increase referrals and occupancy.
| Metric | 2024 |
|---|---|
| Revenue | €3.1bn |
| Portal access | 24/7 |
| Warranty | 10y / 1y |
Channels
Direct sales offices & showrooms
Direct sales offices and showrooms serve as physical hubs for consultations and closings, offering model units that showcase build quality and customization options. They facilitate complex transactions by enabling on-site coordination with legal and financing teams and accelerate conversions through trust-building face-to-face interactions. These hubs are central to Nexity’s customer experience and sales funnel performance.
Corporate website & digital marketing
Corporate website and digital marketing centralize lead capture via configurators and virtual tours, with 76% of property searches starting online in 2024, driving higher-intent contacts. SEO/SEM and paid social campaigns target demand peaks, delivering median CPC reductions of ~18% year-over-year. Analytics optimize funnel performance and cut drop-off by ~20% while integrated booking and CRM enable conversion velocity and revenue per lead uplift around 30%.
Broker & agent networks
Broker & agent networks extend Nexity into diverse buyer pools, leveraging over 10,000 employees and a nationwide agency footprint to reach buy-to-let, investor and owner-occupier segments. Incentivized distribution programs accelerate turnover and improve velocity. Local market intelligence from agents refines pricing and reduces inventory days. Flexible broker-driven allocation scales capacity across cycles.
B2B tenders & institutional RFPs
B2B tenders and institutional RFPs provide formal procurement routes for large mandates with transparent terms and governance, aligning with Nexity’s project-risk frameworks; institutional procurement in the EU represents roughly €2 trillion annually (2024), a major source of large-scale mandates. Tailored proposals and case studies increase win rates and support pipeline stability through multi-year contracts and repeat business.
- Formal procurement
- Transparent governance
- Tailored proposals
- Pipeline stability
Partnerships with banks & employers
Mortgage tie-ups ease buyer financing and tap France's large mortgage market — outstanding housing loans exceeded €1.6 trillion in 2024 (Banque de France) — accelerating closings, while employer homebuying programs channel steady demand and boost conversion. Co-marketing with banks and firms lowers customer acquisition cost (industry estimates ~20% reduction) and enhances affordability and trust through lender-backed propositions.
- Mortgage tie-ups: easier approvals, faster closings
- Employer programs: direct demand channel
- Co-marketing: ~20% CAC reduction
- Outcome: improved affordability and buyer trust
Omnichannel showrooms + 10,000 staff cut drop-off ~20%, lift revenue per lead ~30%
Direct sales showrooms plus 10,000 staff enable face-to-face closings and faster conversions, cutting funnel drop-off ~20% and boosting revenue per lead ~30%.
Digital channels capture 76% of searches (2024), SEO/SEM and paid social reduced CPC ~18% and increased booking velocity via CRM integration.
Broker networks, B2B tenders (~€2T institutional EU procurement) and mortgage tie-ups (FR housing loans €1.6T) diversify demand and lower CAC ~20%.
| Channel | Key metric (2024) |
|---|---|
| Digital | 76% searches, CPC -18% |
| Retail | Drop-off -20%, RPL +30% |
| Brokers/B2B | 10k staff, €2T tenders |
| Finance | Loans €1.6T, CAC -20% |
Customer Segments
Individual homebuyers
Individual homebuyers include first-time and move-up buyers seeking new homes; Nexity targets these segments through quality, prime locations, and financing support, addressing buyer sensitivity as France saw mortgage rates near 3.5% in 2024. They demand customization options, clear warranties and transparent timelines; Nexity delivered roughly 11,000 new homes annually in 2023–24 to meet this demand.
Private investors & landlords
Private investors and landlords—typically buy-to-let purchasers and small portfolios (commonly up to 10 units)—prioritize stable net yields of roughly 3–6% in 2024 and low vacancy rates, often targeting under 5% to protect cash flow. They favor turnkey management solutions that handle leasing, maintenance and tenant turnover to maximize occupancy. Tax and financing efficiency is critical, with many leveraging mortgage financing at prevailing 2024 rates near 3–4% and tax-advantaged structures to boost after-tax returns.
Institutional investors & funds
Institutional investors and funds target Nexity for core, core-plus and development mandates, seeking scale, strong governance and ESG-aligned assets; in 2024 these clients increasingly favored stabilized income or forward-funding structures. They prioritize large-ticket demand, long-term partnerships and reporting transparency to meet fiduciary and sustainability goals. Nexity’s governance and asset pipeline support institutional horizons and repeat mandates.
Corporate and public occupiers
Corporate and public occupiers of offices, retail and service facilities require fit-for-purpose, compliant spaces that support operations and brand; many demand bespoke builds and high flexibility, prioritizing OPEX control and scalable leases. In 2024 flexible lease uptake rose while Paris-region office vacancy was about 6.2% (CBRE 2024), reinforcing demand for adaptable, cost-managed solutions.
- Users: office, retail, service facilities
- Needs: compliant, fit-for-purpose, bespoke builds
- Values: flexibility, OPEX control
- 2024 signal: ~6.2% Paris vacancy (CBRE)
Condo associations & tenants
Condo associations and tenants require reliable operations, full transparency and responsive service with fair fees; retention reduces turnover costs and protects asset value. Digital access and real-time communication matter—tenant portal adoption topped 60% in 2024, driving faster issue resolution and higher satisfaction.
- Operations: reliable, transparent
- Service: responsive, fair fees
- Digital: portals >60% adoption (2024)
- Retention: lowers turnover costs
Buyers want location & financing; investors seek 3–6% yields
Individual buyers (first-time/move-up) seek location, customization and financing; mortgage rates ~3.5% (2024) and Nexity delivered ~11,000 new homes in 2023–24. Private landlords target 3–6% net yields and <5% vacancy; prefer turnkey management. Institutions want scalable, ESG-aligned assets and forward-funding; corporates need flexible, compliant space (Paris vacancy 6.2%). Condo associations demand transparent ops; portals >60% adoption (2024).
| Segment | Need | 2024 metric |
|---|---|---|
| Individuals | Financing, customization | Mortgage ~3.5% / 11,000 homes |
| Private landlords | Yields, low vacancy | 3–6% yields / <5% vacancy |
| Institutions | Scale, ESG | Forward-funding demand |
| Corporates | Flexible, compliant space | Paris vacancy 6.2% |
| Condos/tenants | Transparent ops, digital | Portals >60% |
Cost Structure
Land acquisition & entitlements
Upfront capital for plots and options represents a major cash outflow in Nexity’s cost structure, often committed months to years before revenue recognition. Legal, due diligence and permitting fees add measurable fixed costs and professional fees per site. Market cycles in 2024 tightened land supply and pushed bid prices higher, increasing acquisition risk. Land costs remain critical to Nexity’s margin structure and project IRR.
Construction & development costs
Construction and development costs at Nexity are dominated by materials, labor and subcontractors, which industry benchmarks place at roughly 60-70% of total project costs. Site logistics, HSE and quality control add measurable overheads—typically 5-10%—to ensure regulatory compliance and defect minimization. Contingencies and escalation risks, driven by material price volatility and wage inflation, are explicitly budgeted and can add 5-15% to project envelopes.
Sales, marketing & distribution
Nexity allocates substantial cost to showrooms, digital campaigns and broker fees—marketing and distribution represented about 3–4% of group revenue (group revenue ~€3.1bn in 2023) to accelerate sales. Incentives and financing support programs raise conversion rates and reduce time-to-sale. CRM and analytics investments (ongoing IT capex) optimize lead-to-contract efficiency. This spend mix directly drives absorption velocity on new programs.
Operations, property management & SG&A
Operations, property management and SG&A center on staffed on-site teams, digital platforms and long-term vendor contracts that secure service levels and margin control. Maintenance and utilities for managed assets are budgeted as recurring operating expenses tied to tenancy and occupancy. Corporate overhead and compliance cover centralized functions, risk controls and reporting that enable steady recurring revenues.
- staffing
- platforms
- vendor contracts
- maintenance & utilities
- overhead & compliance
Financing & guarantees
Interest, hedging and bonding costs rose with Euribor 3M near 4.5% in 2024, lifting financing carry on forward-sales and development pipelines. Insurance and mandatory warranties (dommages-ouvrage) typically represent around 0.5–1% of project cost and add recurring premiums. Timing mismatches of receipts vs. completions materially increase short-term carry. Risk management expenses cover hedging premiums, bond issuance and guarantee fees.
- Interest rate: Euribor 3M ~4.5% (2024)
- Warranties/insurance: ~0.5–1% of project cost
- Carry impact: higher with delayed completions
- Risk costs: hedging premiums + bond/guarantee fees
Land costs, 60–70% construction and Euribor 3M ~4.5% squeeze project IRR
Land acquisition and upfront fees are a major cash outflow, driving margins and project IRR. Construction (materials/labor) ≈60–70% of costs with 5–15% contingencies; SG&A, ops and marketing (3–4% of revenue) and warranties add steady overhead. Carry costs rose with Euribor 3M ~4.5% in 2024, increasing financing and hedging expenses.
| Metric | Value |
|---|---|
| Group revenue (2023) | €3.1bn |
| Materials & labor | 60–70% |
| Contingency | 5–15% |
| Marketing | 3–4% |
| Euribor 3M (2024) | ~4.5% |
Revenue Streams
Sale of residential & commercial units
Proceeds from the sale of new homes, offices and retail units generate Nexity’s primary cash inflows, with presales accelerating working capital turnover by funding construction and reducing inventory exposure. Pricing is calibrated to location and technical specifications, capturing value in prime urban markets. These transactional revenues remain the core driver of short-term liquidity and gross margin generation.
Property, rental & condo management fees
Monthly management and service charges deliver predictable cash flow for Nexity, with standard recurring billing supporting working capital planning. Performance-based components, such as leasing success fees or occupancy-linked bonuses, align incentives between Nexity and owners. This mix creates stable, recurring income and enhances client stickiness by raising switching costs and deepening long-term service relationships in 2024.
Serviced residences & operating income
Rents and ancillary services from Nexity's managed serviced residences generate steady recurring revenue, with the residences segment contributing to a reported €210m of operating income in 2024. Higher occupancy—around 88% in 2024—driven by on-site amenities lifts revenue per available unit and retention. Nexity's operational expertise improves margins versus pure development and diversifies cash flow away from one-off property sales.
Development & project management fees
Development and project management fees cover turnkey delivery and advisory services, earned on co-developments and mandates and invoiced against contractual milestones (design, permitting, delivery).
These fees create low-capital, expertise-driven income that stabilizes cash flow; in 2024 Nexity continued to emphasize fee-based revenues alongside asset-led activities.
- Fees for turnkey delivery and advisory
- Earned on co-developments and mandates
- Milestone-aligned invoicing (design, permits, delivery)
- Low-capital, expertise-driven income
Urban planning, advisory & brokerage
Nexity provides consulting for municipalities and institutions, delivering masterplanning and feasibility studies that anchor long-term developments.
Brokerage and referral activity yields commissions typically 1–3% of transaction value, strengthening the project pipeline and recurring revenue.
With around 6,000 employees (group scale) these services deepen client relationships and enable cross-selling across development projects.
- Consulting: municipal & institutional advisory
- Masterplanning: feasibility & urban design studies
- Brokerage: commissions/referrals (1–3%)
- Pipeline: strengthens long-term client relationships
Sales and presales fund cash flow; fees and rents backed €210m EBIT
Primary revenues from property sales fund cash flow; presales accelerate turnover. Recurring management/service fees and rents add stability—serviced residences delivered €210m EBIT in 2024 with c.88% occupancy. Development fees, consulting and brokerage (1–3% commissions) diversify income and leverage ~6,000 employees.
| Metric | 2024 |
|---|---|
| Serviced residences EBIT | €210m |
| Occupancy | 88% |
| Employees | ~6,000 |
| Brokerage rate | 1–3% |